Privacy policy

AH Naturally operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from us.

By using our Services, you agree to the collection and use of information as described here.

Information We Collect

  • Contact Details: name, billing/shipping address, email, phone number.
  • Payment Information: card details, payment confirmation, and other payment data.
  • Account Information: username, password, preferences.
  • Transaction Information: items you view, add to cart, purchase, return, or exchange.
  • Communications: information you share when contacting us for support.
  • Device/Usage Information: IP address, browser, device type, and how you interact with the Services.

How We Collect Information

  • Directly from you when you place an order, create an account, or contact us.
  • Automatically through cookies, analytics, and browsing activity.
  • From service providers such as Shopify and payment processors.
  • From partners or third parties.

How We Use Information

  • Process orders, payments, shipping, and returns.
  • Provide and improve the Services.
  • Send updates, promotions, and marketing (you can opt out anytime).
  • Prevent fraud and maintain security.
  • Communicate with you about your account or purchases.
  • Comply with legal requirements.

Sharing Information

  • With Shopify (our store platform).
  • With service providers (payment, shipping, analytics, customer support).
  • With business partners for marketing/advertising (where legally allowed).
  • If you direct us to (e.g., social media integrations).
  • For legal reasons (law enforcement, fraud prevention, or business transactions).

Children

Our Services are not directed to children. We do not knowingly collect data from anyone under the age of majority.

Your Rights

  • Access, correct, or delete your data.
  • Receive a copy (portability).
  • Opt out of targeted advertising or sharing.
  • Manage communication preferences.

Security & Retention

We use reasonable safeguards to protect your information, but no system is 100% secure. We keep personal information only as long as needed for our business, legal, and contractual obligations.

International Transfers

If your information is transferred outside your country (for example, by Shopify), we rely on recognized safeguards such as Standard Contractual Clauses.

Changes

We may update this Privacy Policy from time to time. If we make material changes, we’ll update the “Last Updated” date and post the new version here.

Contact

If you have any questions about this Privacy Policy or our practices, please contact us:

AH Naturally
contact@ahnaturally.com

Last Updated: August 27, 2025